The following patch report fixes an issue with the Laser Label report
that inadvertently shows the new diamond label for International Air. To download the patch
report, Right-click on the following link, select
Save Target As... and save the file to your Desktop. Unzip the file
and save LaserLabel.rpt to your
(All versions 16.11 and earlier)
When I sign into Haz-Shipper I receive a “Your DOT Registration has expired for 49-CFR” or “Your DOT Registration is about to expired for 49-CFR”.
This means your company’s DOT Registration is about to or has already expired and needs to be renewed. Contact the company’s personnel who handles this. Once your company has a current DOT Registration, this can be updated with Haz-Shipper.
Click “Maintenance” then “Company”. DOT Registration is listed at the bottom of the screen.
Click the “Floppy Disk “Picture () to save.
When I sign into Haz-Shipper I receive “Your Hazmat Training Certification (49-CFR/IATA/IMO) has expired” or “Your Hazmat Training Certification (49-CFR/IATA/IMO) is set to expire”.
This means your CFR/IATA/IMDG certification needs to be renewed. You need to take a training course and pass a test to continue shipping hazardous materials. You must re-certify at least once every 3 years for 49-CFR and every 2 years for IATA & IMDG.
Click “Maintenance” then “Employees”. Locate the “Employee ID/UserID” to update the “Certified(49-CFR/IATA/IMO)” and “Expiration (49-CFR/IATA/IMO) then Click the “Floppy Disk” Picture () to save.
How do I change an Employee Password?
Click on “Maintenance” then “Employees”. Locate the “Employee ID/UserID” then at “New Pass (N/Y), change the “N” to a Y”.
Click the “Floppy Disk” Picture () to save.
Click on “Miscellaneous” then “Log On As Different User”, Logon to Haz-Shipper using the “Employee ID/User ID” and the new password. When prompted verify the password, re-enter the new password.
How to I obtain a License Registration Code for Haz-Shipper?
The following must be email to firstname.lastname@example.org to receive a registration code.
Do not email any other email address as it will not reach tech support
a. Company name & address
b. Contact name
c. Screen shot of the Registration Form Page within Haz-Shipper.
If you call for a registration code, you will be told to email in the above information.
My shipping papers do not align with the form correctly.
Click “Shipping Papers” then Click on “Print/Align” or “Preview Align”. In the bottom left hand corner there are up, down, left, right arrows. Click which way the shipping papers needs to go (about a half letter space per click). Then print.
I am receiving a new computer/replacing my computer; how do I install Haz-Shipper on the new computer?
Contact Dangerous Goods Council in order to move your Haz-Shipper license. Otherwise you may be required to purchase a New Haz-Shipper License
Why are Shipping Papers not required for UN3082 and UN3077 (Environmentally Hazardous Substances)?
IATA Environmentally Hazardous Substances
UN3082 and UN3077 (Environmentally Hazardous Substances) both have Special Provision A197 (Section 4.4 in the IATA Regulation). This allows an exception from the Regulations when shipping 5 kg/L or less per single package or per inner receptacle in a combination packaging. If the material meets the definition of Hazardous Substance/RQ under 49-CFR, the exception does not apply when shipping to/from/within the United States. This can be switched on or off in Haz-Shipper by clicking on the Special Provision button on the final screen of your shipment.
CFR/IMDG Marine Pollutant
When shipping 5 kg/L or less of a Marine Pollutant per single package or per inner receptacle in a combination packaging by vessel, the package is excepted from the Marine Pollutant marking and from the Marine Pollutant description on the shipping papers (49-CFR 171.4(c), IMDG 188.8.131.52). If the material meets the definition of Hazardous Substance/RQ under 49-CFR, the exception does not apply when shipping to/from/within the United States. This exception can be activated in Haz-Shipper by clicking the check box next to “Use marine pollutant exception” under “Maintenance” “Company” “Defaults”.
Refer to your regulations and carrier for any other questions.